Frequently Asked Questions?
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Nope! You can book directly with us—no GP visit needed.
We can register your injury under ACC or treat you privately if it’s not injury-related.Description text goes here -
Absolutely.
We’re a Southern Cross Easy-Claim provider—we bill them directly.
If you’re with another provider, no worries—we’ll send you a receipt you can use to claim your rebate. -
We’ve got free parking at the back and sides of the building.
Just let Fastlane reception know your number plate when you arrive.
There’s also 1-hour street parking available—just use the PayMyPark app. -
Wait at the booth next to the sliding doors into the gym.
Your physio will come and get you when it’s time for your session. -
Not at all!
We help everyone—from athletes to office workers, tradies, retirees, and teens.
If you’re in pain, recovering, or just want to move better—we’ve got you covered. -
Comfy clothes you can move in
Any referral or ACC info (if you have it)
Your insurance details (if using health cover)
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Initial appointment: 45 minutes
Follow-up sessions: 30 minutes
We’ll tailor your treatment plan to what’s best for you.
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Please give us at least 24 hours’ notice if you need to cancel or reschedule.
Late cancellations may incur a fee.